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Shipping policy
Express Shipping Policy
Delivery Commitment: 1-2 Business Days
Service Coverage
Eligible Areas: Contiguous U.S. (excludes Alaska, Hawaii, Puerto Rico, and other territories; delivery times may vary).
Rural or remote areas may experience slight delays.
Order Processing & Cutoff
Weekday Orders: Placed by 12:00 PM (local time) will ship the same day, with 1-2 business day delivery. Orders after 12:00 PM ship next business day.
Weekends/Holidays: Orders ship the next business day.
Shipping Carriers
Partnered with reliable carriers (e.g., FedEx, UPS, or USPS Priority Mail) for tracking and timely delivery.
Delays due to extreme weather, carrier issues, or unforeseen events will be communicated proactively.
Late Delivery Compensation
If a delay is caused by our error, customers may request a partial refund of shipping fees or store credit (terms apply).
Customer Responsibilities
Ensure accurate shipping addresses and contact details.
Signature may be required for high-value items.
Exclusions
Oversized/heavy items or custom products may require additional processing time (noted at checkout).